• Denver Metro Area
  • Monday-Friday
    8:00 am - 4:00 pm

(303) 895-8889

  • Denver Metro Area
  • Monday-Friday
    8:00 am - 4:00 pm
  • Service

    (303) 895-8889

  • Denver Metro Area
  • Monday-Friday
    8:00 am - 4:00 pm
  • Service

    (303) 895-8889

Home » Faqs

The Level of Comfort
and Service You Deserve!

The Level of
Comfort and Service
You Deserve!

Already know what you need? Bring out our technician right now, and be sure to check out our special offers.

Already know what you need? Bring out our
technician right now, and be sure to check out
our special offers.


Answers from the experts!

Frequently Asked Questions

These are the most frequently asked questions about sizing, and more. Please feel free to contact us if you don’t see your question answered below.

  • General Questions

What kind of services do you offer?

As a plumbing company, we offer a wide range of plumbing services to our customers. Some of the services we offer include:

  • Drain cleaning: We can clear clogs and blockages in your drains using a variety of methods, including snaking, hydro-jetting, and more.
  • Water heater repair and installation: We can repair or install new water heaters to keep your home or business running with hot water.
  • Leak detection and repair: We can detect and repair leaks in your plumbing system to prevent water damage and ensure your pipes are in good working condition.
  • Fixture repair and installation: We can repair or install a variety of plumbing fixtures, including sinks, toilets, faucets, and more.
  • Pipe repair and replacement: We can repair or replace damaged or broken pipes in your plumbing system to prevent leaks and ensure proper function.
  • Gas line repair and installation: We can repair or install gas lines for your home or business to ensure safe and reliable gas service.
  • Sewer line repair and replacement: We can repair or replace damaged or broken sewer lines to prevent backups and ensure proper sewage disposal.
  • Backflow prevention: We can install and maintain backflow prevention devices to prevent contaminated water from flowing back into your plumbing system.
  • Boiler system repair and replacement: We can repair or replace your boiler system zone valves, radiators, temperature and pressure relief valve and ensure proper function.

These are just a few examples of the plumbing services we offer. We strive to provide comprehensive plumbing solutions to our customers and are always available to answer any questions you may have about our services.

Do you offer emergency services?

We do! Having a plumbing emergency? Call Us For An Immediate Response!

How quickly can you arrive in case of an emergency?

We can schedule a same-day plumber appointment that works for you or dispatch a technician to your home right away if you're dealing with an residential or commercial plumbing emergency. Don't wait to get your plumbing problem fixed.

Are your plumbers licensed and insured?

Yes! which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting plumbing service from plumbers who know how to handle your problem effectively, with the least amount of time and money.

Do you offer any kind of guarantee or warranty on your work?

The plumbing services performed by USA Plumbing & Heating are warranted against defects in workmanship for a period of 30 days from the date of service. This warranty covers only the labor and materials provided by USA Plumbing & Heating and does not cover any pre-existing conditions, misuse of plumbing systems, or any damage caused by events outside of the control of USA Plumbing & Heating.

If any defects in workmanship arise within the 30-day period, USA Plumbing & Heating will promptly return to the property to repair the issue at no additional cost to the customer. However, if the customer or a third party attempts to make any modifications or repairs to the plumbing systems or materials installed by USA Plumbing & Heating this warranty will be void.

Our warranty is non-transferable and applies only to the original customer who contracted with USA Plumbing & Heating. The customer must notify us of any issues within the 30-day warranty period in order to be eligible for warranty service.

Our warranty is in addition to any other guarantees or warranties provided by the manufacturer of plumbing materials and fixtures used by USA Plumbing & Heating.

How much will the service cost?

Every Job is unique we would love to take a look at your project. We make it easy to get a quote, you can send us pictures over email or text, or we can make an appointment in person to can assess and advise at no charge to you!

Do you offer free estimates?

We do! Call us for a polite and professional no obligation free estimate.

What forms of payment do you accept?

We accept a variety of payment methods to make the process as convenient as possible for our customers. These methods include:

  • Credit and debit cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Cash: We accept cash payments for our services.
  • Checks: We accept personal and business checks. However, please note that there may be a delay in service until the check clears.

We understand that every customer has their own preferred method of payment, and we strive to be as flexible as possible to meet their needs. If you have any questions about our payment methods or would like to discuss other payment options, please don't hesitate to contact us.

What kind of materials do you use for your installations and repairs?

As a plumbing company, we use a variety of materials in our work to ensure the best possible results for our customers. Here are some of the most common types of materials we use:

  • Copper: Copper is a popular material for plumbing pipes due to its durability and resistance to corrosion. It is commonly used for water supply lines and has a long lifespan.
  • PVC: PVC, or polyvinyl chloride, is a type of plastic that is commonly used for drainage and waste pipes. It is affordable, lightweight, and easy to install.
  • PEX: PEX, or cross-linked polyethylene, is a flexible plastic tubing that is used for water supply lines. It is easy to install, resistant to corrosion, and has a long lifespan.
  • Cast iron: Cast iron is a strong and durable material that is commonly used for sewer lines and other drainage systems. It is resistant to corrosion and can withstand heavy use.
  • Brass: Brass is a durable material that is commonly used for valves and fittings. It is resistant to corrosion and has a long lifespan.
  • Stainless steel: Stainless steel is a strong and durable material that is commonly used for sinks and other plumbing fixtures. It is resistant to corrosion and easy to clean.

At our plumbing company, we take pride in using high-quality materials that are appropriate for each job we undertake. We carefully assess the specific needs of each project and select the materials that are best suited to ensure the longevity and reliability of the plumbing system. If you have any questions about the materials we use or would like to discuss your specific plumbing needs, please don't hesitate to contact us.

Can you give advice on plumbing maintenance and how to avoid common plumbing problems?

  • Regular plumbing maintenance is important to keep your plumbing system working efficiently and to avoid costly repairs. Here are some tips on plumbing maintenance and how to avoid common plumbing problems:
    • Fix leaks promptly: Even small leaks can cause damage over time, so it's important to fix them as soon as they're discovered. This can also help to prevent more serious problems from developing.
    • Use drain strainers: Install strainers in all of your drains to prevent hair, soap scum, and other debris from clogging your pipes.
    • Don't pour grease down the drain: Grease can solidify in your pipes, causing blockages that can be difficult to remove.
    • Don't flush anything other than toilet paper: Flushing items like paper towels, wet wipes, or feminine hygiene products can cause clogs in your pipes.
    • Maintain your water heater: Regularly flushing your water heater can help to prevent sediment buildup, which can reduce its efficiency and cause damage over time.
    • Insulate pipes: Insulating your pipes can help to prevent them from freezing during cold weather, which can cause them to burst and cause water damage.
    • Test your sump pump: If you have a sump pump, test it regularly to make sure it's working properly.
    • Keep an eye on your water bill: A sudden increase in your water bill can be a sign of a leak or other plumbing problem.
    • Know where your shut-off valves are: Make sure you know where your shut-off valves are in case of an emergency.

By following these tips and practicing regular plumbing maintenance, you can help to prevent common plumbing problems and keep your plumbing system working efficiently. Additionally, it's always a good idea to have a professional plumber inspect your plumbing system regularly to identify and address any potential issues before they become more serious problems.

How can we contact you if we have any questions or concerns?

Call us: 303-895-8889

Email us: office@usaplumbingheating.com

Do you offer any kind of financing options for your services?

As a plumbing company, we understand that unexpected plumbing issues can cause financial stress for our customers. While we do not currently offer financing options, we are committed to helping our customers find solutions that meet their needs and budget.

Here are some suggestions on how to manage the cost of plumbing repairs or installations:

  1. Prioritize repairs: If you are facing multiple plumbing issues, prioritize the most urgent repairs first and work with us to create a plan to address less pressing issues over time.
  2. Use a credit card: If you have a credit card with a low interest rate, you may be able to use it to pay for plumbing services and pay off the balance over time.

At USA Plumbing & Heating, we believe in transparency and honesty with our customers, and we are always willing to work with you to find solutions that fit your budget. If you have any questions or concerns about financing options or the cost of plumbing services, please don't hesitate to contact us.

What kind of experience do your plumbers have?

At USA Plumbing & Heating, we take pride in hiring highly skilled and experienced plumbers who are dedicated to providing our customers with exceptional service. Here are some details on the experience of our plumbing team:

  1. Licensed and certified: Our plumbers are licensed and certified in their trade, meaning they have completed the necessary education and training to provide high-quality plumbing services. If we have a new to the trade Apprentice, their work is monitored and coached by one of our licensed plumbers.
  2. Years of experience: Our team of plumbers has years of combined experience in the plumbing industry. This experience has given them the knowledge and skills necessary to tackle even the most complex plumbing issues.
  3. Ongoing training: We believe in investing in our team and providing ongoing training to ensure they stay up-to-date on the latest plumbing technologies, techniques, and safety procedures.
  4. Customer-focused: Our plumbers are committed to providing exceptional customer service and taking the time to understand the unique needs of each of our customers.

We are confident in the abilities of our plumbing team to provide our customers with top-notch service. Whether you need routine maintenance, repairs, or new installations, our plumbers have the expertise and experience to get the job done right. If you have any questions or concerns about the experience of our plumbing team, please don't hesitate to contact us.

How long will it take to complete a typical plumbing job?

The length of time it takes to complete a plumbing job can vary widely depending on the specific project and the level of complexity involved. Some plumbing jobs can be completed in just a few hours, while others may take several days or longer.

Factors that can affect the timeline for a plumbing job include:

  1. The type of job: Different plumbing tasks require varying amounts of time to complete. For example, a simple drain cleaning may take only a few hours, while a major bathroom renovation could take several days or more.
  2. The size of the project: Larger projects will typically take longer to complete than smaller ones.
  3. The level of complexity: Some plumbing jobs are more complex than others and may require more time to complete. For example, a job that involves repairing or replacing multiple pipes and fixtures may take longer than a simple installation.
  4. Unforeseen complications: In some cases, unexpected issues may arise during the course of a plumbing job that can extend the timeline.

When you contact USA Plumbing & Heating for a job, we will work with you to provide an estimated timeline based on the specific details of your project. Our plumbers have the expertise and experience to complete plumbing jobs efficiently and effectively while maintaining a high level of quality. We understand the importance of minimizing disruptions to your home or business, and we work hard to complete jobs in a timely manner. If you have any questions or concerns about the timeline for a plumbing job, please don't hesitate to contact us.

Do you offer any kind of discounts or special offers for new customers or repeat business?

At USA Plumbing & Heating, we appreciate our customers and are always looking for ways to show our appreciation. We offer several types of discounts and special offers for new and repeat business, including:

  • Referral discounts: We value our customers' referrals and offer discounts for each new customer referred to us.
  • Maintenance agreements: We offer maintenance agreements that provide regular service and discounts on any necessary repairs, giving our customers peace of mind and saving them money over time.
  • Seasonal promotions: We often run seasonal promotions that provide discounts or special offers on specific plumbing services or products.
  • Repeat business discounts: We appreciate our repeat customers and offer discounts for their continued loyalty.

We believe that providing high-quality service and competitive pricing is essential to building strong, long-term relationships with our customers. If you have any questions about our current discounts or special offers, please don't hesitate to contact us.

Which water heaters qualify for a tax credit?

Natural gas, oil and propane water heaters require an annual fuel utilization efficiency of at least 95% to qualify for a tax credit. Meanwhile, electric heaters need to have a minimum 2.2 uniform energy factor (UEF). If you plan on getting a tax credit for your water heater, make sure you have a copy of the manufacturer's certification statement.

Frozen Pipe services

When it gets cold your pipes start freezing, that can cause a major issue. If you think you have frozen pipes DO NOT wait call us immediately!

If I have a major water leak in my home what should I do?

First, turn your water supply off at the main shut off valve. As a homeowner it's important to know where this is located and educate your family members as well. Second always contact a professional plumber during these emergencies. And don't touch any wet electrical fittings- call an Electrician for that.

What's the best way to choose a plumber?

Assuming that the plumbing problem is not an emergency, its always smart to do as much research as possible before choosing a plumber. Check to make sure the plumber is licensed in your local area or state. Consult the Better Business Bureau to learn about complaints filed against the plumber or their company, and whether the plumber has a good record handling disputes. Ask the plumber for references. Finally ask for an estimate on the repair job that has caused you to look for a plumber in the first place. Don't be shy about getting a few estimates. The figures are important but so is the reputation of the plumber in your community.

Why do we run out of hot water so quickly?

Depending on the age and type of your water heater there are a couple of reasons you don't have enough hot water:

1. Electric water heaters commonly have two heating elements, one on top, and one on the bottom. Either of these elements can stop working. If the bottom element goes out, only the top portion of the water heater is being heated. If the top goes out there will not be any hot water.

2. There is a reset button that could have been tripped, that is an indicator that something is wrong.

If your water heater is running out of hot water quicker than normal, give us a call and we will get you back in hot water FAST!

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